Learning and Assessment Kit-SISXCCS005 Monitor and evaluate customer service Pre-order grief and trauma HLTAHW031 Provide

grief and trauma HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice If you require RPL Kits with comprehensive benchmarking

ICTICT216 Design and create basic organisational documents

You are free to rebrand and reproduce these within your registered training organisation (RTO)

Units of competency HLTAHA005 Support the delivery and monitoring of physiotherapy programs for mobility HLTAHA003 Deliver and monitor a client-specific physiotherapy program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SITTGDE001 Interpret aspects of local Australian Indigenous culture SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety BSBSUS201 Participate in environmentally sustainable work practices SITXFSA002 Participate in safe food handling practices BSBWOR203 Work effectively with others

Learning and Assessment Kit-SISXCCS005 Monitor and evaluate customer service Pre-order grief and trauma HLTAHW031 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to